How do customers prepare for an upcoming surveillance visit?
When a customer signs their contract with the BBA, as part of that process, a Quality Plan is agreed, which provides detail around the post-certification [...]
How often is my certificate reviewed after it’s been issued?
Having your product certified is anything but a click-and-forget process. The value of 3rd party certification is to enable your product to grow in market recognition [...]
On occasion, a 3-year Review has taken place while other jobs are happening simultaneously. Why does this happen?
It’s important to note that when we do a review, we’re not adding a new section / changing the certificate itself; our assessors are checking [...]
Review Re-issue: If we’re doing a review re-issue, does that mean my certificate is not valid as part for that period until the 3-year review takes place?
Any necessary changes to the text of the Certificate that are identified as part of the Review assessment are carried out made after the review, [...]
What are some of the things that may happen as a result of surveillance or reviews?
Surveillance audits and Reviews are carried out to verify and validate the authenticity of the originally certified product, and/or to review any changes so that [...]
What is meant by a Certificate Maintenance Schedule?
Having your product certified is anything but a click-and-forget process. The value of 3rd party certification is to enable your product to grow in market recognition [...]
