At the heart of our Client and Service Charter is our commitment to supporting innovation and reliability in the construction industry through providing the same approach to robust and rigour throughout all our certification offerings. We strive to get it right, first time.
We believe that our clients have the right to know what level of service they can expect from us, all the time – even when we fall short of the very high standards we set ourselves.
The Charter is a growing commitment; as an organisation that is transforming, there are always areas where we can do better, and so it is important for us to build on our benchmark; regularly seeking out opportunities to build on the level of service that our clients expect.
If you’d like to request a copy of the BBA Client & Services Charter, we’d be happy to send you one.
Simply complete the form below.
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To help us to respond to your inquiry as quickly as possible, we have put a handy list of our services below.
